Run leaner ops.
Let AI do the rest.
Viva Ops is the operations intelligence layer for modern enterprises. Workflow automation, AI agents, and a decision copilot — wired into the systems your team already uses.
Built for Every Operations Surface
From the back office to the factory floor — Viva Ops adapts to where your work happens instead of forcing your team to adapt to us.
Back-Office Automation
Cut manual handling time by 60–80% on invoice processing, expense audits, vendor onboarding, and payroll exceptions.
IT & Internal Helpdesk
Resolve tier-1 tickets the moment they arrive — password resets, access requests, common bugs — in chat, with proper auth.
Smart Manufacturing Ops
Vision-based QA, predictive maintenance, and adaptive production scheduling — connected to your MES and ERP.
Customer Operations
Always-on multilingual support, intent-aware routing, and lifecycle nudges that lift retention without growing headcount.
Security & Compliance
SOC 2-aligned controls, role-based access, full audit log, PII redaction, and data residency in US / EU regions.
Cloud-Native Foundation
Run on AWS, Azure, GCP, or your own VPC. Containerized, horizontally scalable, IaC-ready from day one.
Plugs into the systems your team already uses
40+ pre-built connectors across CRM, ERP, ticketing, communications, and AI providers. REST and GraphQL adapters cover the long tail.
Build automations from what your team already does
Drop in SOPs, screen recordings, or six months of ticket history. Our model maps the as-is process before you write a single rule, then deploys agents that execute end-to-end.
- Cross-system execution: web, desktop, and API actions in one runtime
- Audit-ready logs of every step — exportable for SOC 2 / ISO 27001
- Continuous learning: agents get faster and more accurate each week
Pre-built agents for the work your tier-1 teams keep doing
Drop them into Slack, Teams, or your own UI — they triage, draft replies, and resolve common requests autonomously, with the policy guardrails you define.
- Six pre-trained templates: Helpdesk, Finance, HR, CX, IT, Sales-Ops
- Human-in-the-loop policy: you decide what auto-executes and what escalates
- Per-tenant model routing across Anthropic, OpenAI, Bedrock, or self-hosted
What's happening, what's about to break, what to do
Live dashboards on top of your ERP, CRM, and ticketing systems. Anomaly detection learns your business rhythm and surfaces only what actually deviates.
- 40+ pre-built connectors across Salesforce, NetSuite, ServiceNow, Snowflake
- Per-tenant anomaly model — your normal, not a generic threshold
- Alerts to Slack / PagerDuty with one-click drill-down via Decision Copilot
Sourced answers in seconds, not meetings next week
Ask "why are renewals slipping in EMEA?" — Copilot decomposes the question, gathers evidence across your private data, runs the math, and ranks hypotheses. Every claim cited.
- Private-data RAG with zero-retention enterprise tier on AI providers
- Permissions inherit from your IdP — never custom user lists
- Hand off findings to a Workflow or Agent, in the same thread
Operations intelligence, not another chat box.
Viva Ops LLC is a US-based SaaS company building the operations intelligence layer for modern enterprises. We pair frontier AI models with cloud-native delivery so every business — not just hyperscalers — can compound efficiency, reduce cost, and free their best people for the work that actually moves the needle.
Frontier Models, Production-Ready
GPT-class reasoning paired with battle-tested orchestration, evals, and guardrails.
Subscription-First Pricing
Per-seat and per-workflow plans. No multi-year commitments to get started.
Cross-Industry Playbooks
Reference deployments across manufacturing, retail, fintech, healthcare, and logistics.
White-Glove Delivery
Solution architects, change-management partners, and 24/7 support across the lifecycle.
Let's Talk About Your Operations
Tell us what's slowing your team down. Our solution architects will scope a pilot with measurable ROI within two weeks.
Start Your Operations Transformation
Share a few details and an AI solutions specialist will reach out within one business day with a tailored proposal — no hard sell, no cookie-cutter deck.
Sales & Partnerships
hello@vivaopscp.com
Solution Consulting
solutions@vivaopscp.com
Headquarters
Viva Ops LLC · United States · Remote-first
Response Time
We reply to qualified inquiries within one business day